Frequently Asked Questions
Everything you need to know about your Thirteen Supply Co order.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the UK, while international orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items. Simply use our online portal to generate a return label and send your items back for a full refund or exchange.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed, streetwear fit.
Are your garments ethically produced?
Yes, Thirteen Supply Co is committed to sustainable practices. We work exclusively with manufacturers who provide fair wages and safe working conditions, using organic materials whenever possible.
Do you ship internationally?
Absolutely. We ship worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.
How should I care for my Thirteen Supply Co apparel?
To preserve the quality of the prints and fabric, we recommend washing your garments inside out on a cold cycle and hanging them to dry.